| How to become specialist in debt collection? |
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JamesMartin
Contributing Member
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Location: Deeragun,Qld
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| How to become specialist in debt collection? |
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There are six basic steps given below through you can become specialist in debt collection services and debt recovery services. These steps are very simple and easy and every one can follow them.
Prepare the paperwork:
You should review the paperwork before you are going to make a call. You should know current history of the account, credit record and also know the commitment is going good or broken. Keep all records in front of you for the purpose of reference.
Attitude:
You should keep the straight, formal business like attitude. You have the agreement, you delivered the goods, money is owed, and therefore you have the right to get back your payment. You should never take it personal. You don’t need to yell on any customer or speak loudly or never swear. You should never threat the debtor as legal action is your recourse.
Control:
You should control your own conversation and should Keep it specific on debt recovery and debt repayment settlement schedule. You should never let the consumer to distract with private history or excuses etc. Remember, your current object of a call is debt collection or take promise from customer for debt repayment in particular time deadline. You don’t need to make buddy or win any type of argument with the customers but deal with them professionally.
Precise:
You should never leave a contact without commitment, like “I will contact you next week” or “I will do what I can”. You should end your each contact with the commitment of debt repayment, with the particular amount of payment in particular time, even note down the number of check the customer is using for payment.
Time:
You know time is money and time is very important factor for debt recovery. You cannot easily recover your payment from older accounts. If you did not get back your payment in 90 days then it is the time to take legal action or look for the debt collection company for your debt collection.
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Fri Aug 22, 2014 2:30 pm |
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prioritytaxgroup
Contributing Member
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Location: usa
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Great !
Control of the conversation. Be a good listener, a debtor will always give you all the information you need. Always find a way to find out where the debtor works if you do not have that information. If you have work information then if necessary you can always seek garnishment. Always try to get a payment over the phone i.e. check by phone then you will also have the banking information..[/b]
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Tue Aug 26, 2014 5:31 am |
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Pengeportalen
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Joined: 21 Aug 2014
Location: Miami Beach
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Great post.
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Wed Sep 17, 2014 12:21 pm |
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